skip to content

Centre for Digital Built Britain


I am a Research Associate and the former Delivery Manager for the National Digital Twin Programme (NDTP) at the Centre for Digital Built Britain (CDBB). My research interests lie in operations management with a focus on safety. The main focus of my research in CDBB is to understand more about how new technologies can improve safety in the Built Environment.

I hold a PhD in Engineering (completed under the supervision of Professor Andy Neely). The objective of my PhD was to investigate the complexities faced by organisations operating in service networks. The research was conducted in partnership with BAE Systems and was sponsored by EPSRC and led to the development of the CAGE framework, a unique tool that can be used by servitized manufacturers and support them in the challenging path towards the services of the future. I also hold an MPhil with Distinction in Industrial Systems, Manufacturing and Management from the University of Cambridge, and a BSc in Management Science and Technology from the Athens University of Economics and Business.

After completing my undergraduate studies, and prior coming to Cambridge, I worked for 6 years in operations. Initially, I joined the Customer Service Team in General Mills but soon moved to Demand Planning in Cadbury. When Cadbury was acquired by Kraft, I was assigned to a team responsible for integrating the demand planning procedures and the SAP systems between the two firms on a global level. After successful completion of this 10-month project, I moved to the UK and joined AgchemAccess Ltd in Norwich where I was responsible for setting-up the demand planning processes within the Purchasing Department.

Research Associate
 Chara  Makri

Contact Details